Honor Oak Community Centre have a problem with their website. The timetable is out of date, and it is difficult to update. Also their web host are frequently complaining that their mailbox is full. They have to delete lots of emails in order to keep their web host happy. Their webhost are not very easy to deal with.

Solution:

The website is made entirely of flat HTML pages. It is therefore difficult to update for anyone who isn't a developer. We decided to recreate the site in Wordpress. This way it will be editable by the staff and trustees of the centre.

However, creating the website did not solve the problem that HOC were having with the web host. They had a small email allowance. About 99% of their webspace was taken up with emails. They receive many emails every day as they are a commercially successful centre with excellent facilities. People are always making enquiries about the price of their space. It was hard work to delete all the emails, and a lot of the information needed to be transferred because it couldn't just be deleted. This was enough of a problem in itself, but also meant it was going to be difficult to set up the new version of the site on their web host, as it required a new database.

Another possibility was to set up the site on a webhost used by CatBytes. However, this would not solve the problem of the huge email allowance HOC required. It would just transfer the problem to the new Web Host.

CatBytes recommended to HOC that they transfer their email accounts to a Gsuite account provided by Google. This service is free to HOC, because they are registered with the Charity Commission. This would allow them 120 times the webspace for emails at no cost. It would also allow them to view all their emails in Outlook with the same email addresses, while taking all the burden off the Web Host.

After this was accomplished, CatBytes supervised setting the new version of the site up. As HOC were not happy with their existing host, the domain was transferred to a Web Host recommended by CatBytes.